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Power from Within A Guide to Success as a Medical Malpractice Defense Expert

Power from Within A Guide to Success as a Medical Malpractice Defense Expert

There is no end in sight to the frequency with which physicians nursing professionals and other healthcare providers will become lawsuit targets in our litigious society. While politicians practitioners insurance companies and trial attorneys debate the nation’s chronic malpractice crisis suits continue to be filed. In addition once COVID-19 is behind us and the unprecedented public support for health care providers wanes as it will it is anticipated that physicians and nurses will become malpractice defendants to a remarkable degree. National legislative fact-finding committees and investigative bodies which may be charged with the responsibility of pursuing a solution likely will never achieve a global remedy. Although curtailed by some states national legislation has not addressed baseless malpractice suites or grossly excessive monetary verdicts. Another approach exists however. Health care providers can impact the existing system and influence the malpractice environments in a tangible positive and powerful fashion. Although there will be debate over tort reform in order to bring some degree of protection to the malpractice defendant individual case success defined from the defendant’s perspective as a no-cause trial verdict can be realized if well-credentialed and experienced health care professionals are willing to assist the malpractice defense bar as expert witnesses. The benefits to the health care community and the individuals who are willing to participate are innumerable and worth considering. | Power from Within A Guide to Success as a Medical Malpractice Defense Expert

GBP 39.99
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Applying Entrepreneurship to the Arts How Artists Creatives and Performers Can Use Startup Principles to Build Careers and Generate Income

5S Made Easy A Step-by-Step Guide to Implementing and Sustaining Your 5S Program

Handbook of Concierge Medical Practice Design

Handbook of Concierge Medical Practice Design

In concierge medicine physicians develop amenities-rich membership programs and collect a monthly or annual membership fee to pay for the amenities in addition to the medical services rendered. Handbook of Concierge Medical Practice Design examines the many considerations physicians must make prior to transitioning their practices into concierge services. Maria K. Todd a recognized expert in concierge medicine branding consulting healthcare marketing medical tourism planning and physician practice administration explains how to set up a concierge practice. She describes how this new business model affects workflow and outlines financial considerations including managed care payer relations the hybrid practice and predictive modeling to uncover the hidden factors that affect bottom-line performance. The book supplies readers with models for creating a business plan and a strategy for transforming a practice into a concierge practice. It concludes by covering the legal aspects of creating a concierge practice. It includes patient acquisition and retention strategies as well as detailed plans for adding additional doctors and physician extenders such as nurse practitioners and physician assistants. The book provides sample employment contracts and advice on how to select and work with consultants. It includes chapters on business process re-engineering workflow management financial considerations competitive analysis developing a business plan and how to market the new practice.

GBP 175.00
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Lean in Agriculture Create More Value with Less Work on the Farm

Authentic Diversity How to Change the Workplace for Good

The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

The Remote Work Handbook: The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy is for readers seeking to leverage the business benefits of a flexible remote workforce. It is a practical guide for building and implementing remote work at any size organization. C-suite executives operation leaders business owners or entrepreneurs who recognize the workplace is changing can use it to re-tool their operations for a strategic business advantage. Mari Anne Snow the author is a recognized remote work expert with over 20 years of experience leading remote teams and has re-written the rules of leadership to unlock the potential in remote and distributed teams. In this book she shares all her secrets. The book explores the untapped potential of remote teams and lays out the business case for adopting a new flexible workplace model to build organizational resilience and a competitive edge. It takes the reader through the step-by-step process of constructing a remote work operating model staging an implementation then institutionalizing and sustaining the change. It includes down-to-earth professional and personal stories that alert the reader to the top priorities and operational realities they will face as they craft their own implementation plan for operationalizing remote work at their company. | The Remote Work Handbook The Definitive Guide for Operationalizing Remote Work as a Competitive Business Strategy

GBP 28.99
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Rethinking Patient Safety

Run Grow Transform Integrating Business and Lean IT

Run Grow Transform Integrating Business and Lean IT

Your customers want innovation and value and they want it now. How can you apply Lean principles and practices throughout your enterprise to drive operational excellence reduce costs while improving quality enable efficient growth and accelerate idea-to-value innovation? Shingo Prize-winning author Steve Bell and other thought leaders show you how guiding you to more effectively align people and purpose promote enterprise agility and leverage transformative IT capabilities to create market-differentiating value for your customers. Combining research and insight with practical examples and in-depth case studies that can be put to immediate use Run Grow Transform: Integrating Business and Lean IT is a must read for leaders and senior managers from all disciplines showing you how to: Drive enterprise outcomes and strategy through adaptive Business/IT learning Maximize collaboration leverage the knowledge and skills of your teams Overcome enterprise-wise obstacles commonly encountered by Agile development teams Improve infrastructure reliability and cost learn how to get the best results from operations frameworks including ITIL COBIT and ISO 20000 Apply Lean principles to Enterprise Architecture and Business Process Management disciplines Make informed value-based choices about outsourcing Tap into big data and social media to listen to and interact with the virtual voice of your customers Streamline management collaboration and communication systems Identify and measure the right things that lead to customer value What readers are saying: This book focuses on the most critical and challenging issue for any aspect of the development or use of IT: creating a collaborative learning culture. Jeffrey K. Liker Shingo Prize-winning Author of The | Run Grow Transform Integrating Business and Lean IT

GBP 175.00
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Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

Practical Customer Success Management is a complete handbook for CSMs written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day. Practical Customer Success Management provides a simple-to-follow best practice framework that explains what the core customer success management steps are at each stage of the customer journey to business outcome success and in what circumstances to apply those steps. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step together with detailed explanations and step-by-step guidance for successfully completing each activity or task. Included in this book is an entire suite of tools and templates that enable rapid completion of each task and ensure consistency of approach both across multiple customer engagements and by multiple CSMs within a team. Each tool’s use is clearly explained within the book and CSMs are able to adapt and customize the tools to suit their own specific needs as they see fit. | Practical Customer Success Management A Best Practice Framework for Rapid Generation of Customer Success

GBP 31.99
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The Basics of FMEA

The Basics of FMEA

Demonstrates How To Perform FMEAs Step-by-Step Originally designed to address safety concerns Failure Mode and Effect Analysis (FMEA) is now used throughout the industry to prevent a wide range of process and product problems. Useful in both product design and manufacturing FMEA can identify improvements early when product and process changes are relatively easy and inexpensive to make. Updated to include changes reflected in ISO/TX-16949:2002 standards and 2008 AIAG guidelines The Basics of FMEA Second Edition continues to provide the expert advice needed to help shorten the learning curve for FMEA teams to conduct effective and efficient FMEAs even if it is their very first one. Includes Ready-to-Use Worksheet Templates Using a manufacturing case study readers learn step-by-step how to use FMEAs to assess evaluate and prioritize areas of risk and then to implement the actions needed to reduce risks to an acceptable level. It shows the steps needed to ferret out potential problems and prevent making inferior products that could endanger public and worker safety and compromise profits as well as the future of all stakeholders. Although engineers have typically analyzed processes and products for potential failures the FMEA process standardizes the approach and establishes a common language that nontechnical as well as technical employees can use at all levels. Unlike other improvement tools FMEA does not require complicated statistics. However they require a full commitment to quality and a willingness to take a team approach that involves all stakeholders.

GBP 170.00
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Building a Global Learning Organization Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group

Building a Global Learning Organization Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group

Building a Global Learning Organization: Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group describes how a multinational company developed a global structure for learning based on the TWI (Training Within Industry) program to create and sustain standardized work across multiple language and cultural platforms. In this book Shingo Prize-winning author Patrick Graupp collaborates with two practitioners who performed the planning and implementation of the LEGO Group‘s worldwide Learning Organization. The book outlines the organizational and planning models used by the LEGO Group to create the internal ability to give and receive tacit skills and knowledge. Describing how and why TWI is used as the foundation for success in knowledge transfer across diverse languages and cultures it provides step-by-step guidance on how to establish a solid organizational foundation for your own Learning Organization. Providing expert insight into the work of culture change the book explains how to work with people to create motivation for moving to a new system of learning. It details the critical elements that made the implementation at the LEGO Group a success identifies the stumbling blocks they encountered along the way and explains how they were overcome. Case studies describe in detail what these efforts looked and felt like in actual application. The TWI program has long been recognized for its ability to generate results. After reading this book you will gain valuable insight into how your organization whether large or small national or international can integrate this timeless tool into your operating structure and your daily culture. | Building a Global Learning Organization Using TWI to Succeed with Strategic Workforce Expansion in the LEGO Group

GBP 175.00
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The Toyota Production System Journey The Continuously Changing Features of TPS and Lean Thinking

The Toyota Production System Journey The Continuously Changing Features of TPS and Lean Thinking

The Toyota Production System (TPS) is regarded as a sophisticated concept that helps us understand the world of manufacturing. It evolved from the system of mass-producing cars established by Ford and the Japanese have since endeavored to make their own universal production system. Though much has been accomplished TPS’ progress is a continuous process. The theme of this book is how to understand and learn TPS. There is a TPS concept that seems to elude many and that is that manufacturers should be able to make a product available at the moment a customer comes and asks for it. There are various ways and various tools that can be used to pursue the ideal state and therefore we need to focus on the basic principles of TPS. This book tries to explain those Toyota Production System concepts that may otherwise be elusive. This book focuses on the factory to help readers understand the fundamental ideology of TPS. The main character started his career as a technical expert in the R&D division of an automotive Company and eventually becomes an Instructor of TPS. His broad career in companies is used to vividly describe the form of the Toyota Production System. To explain the growth of apprentices of various titles and positions this story is woven with several short stories presented from the perspective of the main character who grows from being a group leader to section leader to manager to general manager. Essentially this book describes the Toyota Production System as based on the philosophy: “Always sketching out and pursuing the ideal state of manufacturing. ” | The Toyota Production System Journey The Continuously Changing Features of TPS and Lean Thinking

GBP 29.99
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Demystifying AI for the Enterprise A Playbook for Business Value and Digital Transformation

Demystifying AI for the Enterprise A Playbook for Business Value and Digital Transformation

Artificial intelligence (AI) in its various forms –– machine learning chatbots robots agents etc. –– is increasingly being seen as a core component of enterprise business workflow and information management systems. The current promise and hype around AI are being driven by software vendors academic research projects and startups. However we posit that the greatest promise and potential for AI lies in the enterprise with its applications touching all organizational facets. With increasing business process and workflow maturity coupled with recent trends in cloud computing datafication IoT cybersecurity and advanced analytics there is an understanding that the challenges of tomorrow cannot be solely addressed by today’s people processes and products. There is still considerable mystery hype and fear about AI in today’s world. A considerable amount of current discourse focuses on a dystopian future that could adversely affect humanity. Such opinions with understandable fear of the unknown don’t consider the history of human innovation the current state of business and technology or the primarily augmentative nature of tomorrow’s AI. This book demystifies AI for the enterprise. It takes readers from the basics (definitions state-of-the-art etc. ) to a multi-industry journey and concludes with expert advice on everything an organization must do to succeed. Along the way we debunk myths provide practical pointers and include best practices with applicable vignettes. AI brings to enterprise the capabilities that promise new ways by which professionals can address both mundane and interesting challenges more efficiently effectively and collaboratively (with humans). The opportunity for tomorrow’s enterprise is to augment existing teams and resources with the power of AI in order to gain competitive advantage discover new business models establish or optimize new revenues and achieve better customer and user satisfaction. | Demystifying AI for the Enterprise A Playbook for Business Value and Digital Transformation

GBP 48.99
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Business Administration An Introduction for Managers and Business Professionals

Business Administration An Introduction for Managers and Business Professionals

The progress of several businesses was severely challenged through the advent of the COVID-19 pandemic with several businesses collapsing globally. Apart from the pandemic the business posture and dynamics of yesteryear has significantly changed as the way business is conducted today especially in this era of Industry 4. 0 and the proliferation of technology-assisted processes have created a new environment for doing business. Comparatively yesterday’s businesses seemed to have been in the dark keeping itself within limited geographical locations contacts and markets. However business today with the technological boom has created a global village with the advent of the World Wide Web and social media which is redefining the way business is conducted especially in product and service development marketing and publicity customer attraction and retention scouting and recruitment and so on. This book responds to contemporary calls for new ways of managing businesses with practitioner-oriented discourses on topical issues like business environments and how modern businesses can thrive in the same. It discusses in some detail the general composition of business environments specific factors that influence the operations and decisions of a business within its environment the level of control businesses have over the factors that operate within the business environment and the need for businesses to be proactive and to strategise in order to take advantage of the opportunities the business environment presents as while minimising the negative effects some factors also present. The book provides practical applications while not losing sight of the theoretical underpinnings. Case studies have been provided to elucidate the theories learnt and provide practical application to real-life situations. Written in easy non-technical language the book also has practice questions at the end making it an easy instructional manual for business owners worldwide. It is also a brilliant text for introductory students of business administration and management and covers important business areas like types of business ownership and how to start a business. | Business Administration An Introduction for Managers and Business Professionals

GBP 52.99
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The Power of One Leading with Civility Candor and Courage

The Power of One Leading with Civility Candor and Courage

Praise for the Power of One. Every leader is focused on how to embrace the significant shifts happening in the workplace and in society at large which are impacting the future of work and the way we connect. The challenge is to find the best path forward. The key to understanding how to tap into your own individual power and influence is through Natasha’s framework: civility candor courage and consciousness. One person CAN make a difference in all aspects of their life and Natasha provides a helpful guide through powerful examples to show you the path to embracing your incredible Power of One. Marla Kaplowitz 4A’s President & CEO The Power of One: Leading with Civility Candor and Courage is a journey of personal power and intentional influence. A better world workplace and community begins with you. You are the it factor. You have the power to use your everyday words and actions to influence extraordinary change in the workplace and beyond. It only takes ONE to make a difference. COVID-19 #MeToo George Floyd—the events and movements of recent years have left us all with a hunger for positive change in every aspect of our lives. Yet most of us think we’re powerless to affect change. This book was written to combat that lie. Within these pages you’ll find out the truth about who you are what you have to offer and how you can cultivate the power within you to create a new positive dynamic in your home office neighborhood and the world. Through powerful storytelling Natasha Bowman provides meaningful and practical examples of how to build a life marked by civility candor and courage as well as how to lead and develop cultures in which those virtues are on full display. You’ll learn how to shape power dynamics that are inclusive and diverse as you become an advocate for true equity. Most importantly you’ll discover how to change lives for the better—starting with your own. Natasha Bowman is an expert in workplace equity and is recognized as a 2020 Top 30 Global Guru for Management. With her consulting firm Performance ReNEW she works with high-profile companies and organizations to gear them up for inclusive success in today’s diverse and demanding world. | The Power of One Leading with Civility Candor and Courage

GBP 28.99
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The Kind Leader A Practical Guide to Eliminating Fear Creating Trust and Leading with Kindness

The Kind Leader A Practical Guide to Eliminating Fear Creating Trust and Leading with Kindness

Kindness and leadership aren’t often synonymous. Ask someone to describe good leadership to you and you will hear many adjectives used: authentic bold challenging charismatic decisive empowering fearless goal-oriented humble inspiring original passionate role-model strategic and transparent to name of a few. And though there are many more that come to mind kindness isn’t one of them. And here’s the problem with that. Leaders lead. And the way a leader leads – how they do what they do – influences those they lead. From the president of the country to the president of a company from middle managers right down to front-line supervisors what a leader models – how they think speak and act – influences the people they lead. Leaders who think speak and act unkindly give legitimacy and permission to those they lead to think speak and act in exactly the same unkind ways. Today in a world where a leaders’ words and actions travel quickly through social media channels such as Twitter their influence – unkind or kind – is amplified through repeated views and sharing. In an increasingly fragmented polarized and divided world we need leaders who will bring people together not divide them. Leaders who value and model cooperation and collaboration over competition. And who model ways to think kindly speak kindly and act kindly. We need kindness to become synonymous with good leadership. So that when someone is asked to describe the traits of a good leader kindness will be the first word that comes to mind. Essentially the purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces organizations and the world. Each chapter contains a mixture of theory case studies and reflections from leaders and the people they influence. As well the book follows the fictional stories of Kay’La Janson and Kevin Landrell as they become leaders in a failing organization that is ultimately turned around through kind leadership. Between chapters there are a series of practical exercises based on concepts presented in the previous chapter with space to record outcomes and reflections on the practice process. This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use to turn theory into practice. Because change means doing things differently and because we only really learn by doing to create kinder organizations kinder communities and a kinder world leaders must be able to begin practicing kindness right away. By the time you finish the book you will feel confident in your ability to lead with kindness and also to address organizational problems at work at home and in the community with kindness. | The Kind Leader A Practical Guide to Eliminating Fear Creating Trust and Leading with Kindness

GBP 28.99
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Artificial Intelligence for Business An Implementation Guide Containing Practical and Industry-Specific Case Studies

Artificial Intelligence for Business An Implementation Guide Containing Practical and Industry-Specific Case Studies

Artificial intelligence (AI) is transforming the business world at an unprecedented pace. From automating mundane tasks to predicting consumer behaviour AI is changing the way businesses operate across all sectors. This book is an exploration of AI in business applications highlighting the diverse range of ways in which AI is being used across different industries. The book begins with an overview of AI in business and its impact on the workforce. It then explores the role of AI in marketing advertising and tourism. The use of AI in personalized recommendations and chatbots is discussed in detail. The book then moves on to examine how AI is changing the retail industry improving supply chain management and enhancing the customer experience. The media and entertainment industry is also examined with a focus on how AI is being used to personalize content and improve the user experience. The book also explores the use of AI in human resources insurance legal and finance. The impact of AI on talent identification recruitment underwriting document analysis and financial forecasting is discussed in detail. In the healthcare and sports industries AI is transforming the way we approach diagnosis treatment and training. The book examines how AI is being used to analyse medical images develop personalized treatment plans and improve patient outcomes. The use of AI in sports performance analysis is also discussed in detail. Finally the book explores the use of AI in agriculture energy education and the public sector. The potential of AI to optimize crop yields reduce energy consumption and improve the quality of education is discussed in detail. The book also examines how AI is being used to improve public services such as transportation and emergency services. This book is a valuable resource for academics researchers professionals and policymakers who are interested in understanding the potential of AI in the business world. The contributions from leading experts and researchers provide a comprehensive overview of AI in business applications and how it is transforming different sectors. The book also examines the ethical dilemmas that arise from the use of AI in business such as the impact on privacy and data security and the potential for bias in AI algorithms. It provides valuable insights into how businesses can ensure that the use of AI is ethical and responsible. In conclusion this book is a must-read for anyone interested in the potential of AI in the business world. It provides a comprehensive overview of AI in business applications and how it is transforming different sectors. The book examines the ethical dilemmas that arise from the use of AI in business providing valuable insights into how businesses can ensure that the use of AI is ethical and responsible. We hope that readers will find this book informative and thought-provoking. | Artificial Intelligence for Business An Implementation Guide Containing Practical and Industry-Specific Case Studies

GBP 46.99
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