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(Im)politeness at a Slovenian Call Centre - Sara Orthaber - Bog - Springer International Publishing AG - Plusbog.dk

(Im)politeness at a Slovenian Call Centre - Sara Orthaber - Bog - Springer International Publishing AG - Plusbog.dk

This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and spontaneous data analysis. The book looks at how customers and agents of a large public transport company engage in transactional services and impolite behaviour. This text is directed at scholars and practitioners working in communication, business discourse, (socio)pragmatics, interaction studies, and social media interactions. It is also of great value to students in applied linguistics and scholars of Slavic languages, particularly Slovenian. The cross-media study is also of value to public/private institutions to reflect on their work practices, helping them improve existing customer–service provider relationships. The diverse readership and appeal are essential features of this book. Examines mediated institutional talk and impoliteness in the Slovenian languageCovers mediated service interactions, such as requests and complaints across three different mediaProvides in-depth insights into communication within a contemporary business environment

DKK 901.00
1

Dynamic Parameter Adaptation for Meta-Heuristic Optimization Algorithms Through Type-2 Fuzzy Logic - Frumen Olivas - Bog - Springer International

Dynamic Parameter Adaptation for Meta-Heuristic Optimization Algorithms Through Type-2 Fuzzy Logic - Frumen Olivas - Bog - Springer International

In this book, a methodology for parameter adaptation in meta-heuristic op-timization methods is proposed. This methodology is based on using met-rics about the population of the meta-heuristic methods, to decide through a fuzzy inference system the best parameter values that were carefully se-lected to be adjusted. With this modification of parameters we want to find a better model of the behavior of the optimization method, because with the modification of parameters, these will affect directly the way in which the global or local search are performed. Three different optimization methods were used to verify the improve-ment of the proposed methodology. In this case the optimization methods are: PSO (Particle Swarm Optimization), ACO (Ant Colony Optimization) and GSA (Gravitational Search Algorithm), where some parameters are se-lected to be dynamically adjusted, and these parameters have the most im-pact in the behavior of each optimization method. Simulation results show that the proposed methodology helps to each optimization method in obtaining better results than the results obtained by the original method without parameter adjustment.

DKK 426.00
1

Narratives of Motherhood and Mothering in Fiction and Life Writing - - Bog - Springer International Publishing AG - Plusbog.dk

Narratives of Motherhood and Mothering in Fiction and Life Writing - - Bog - Springer International Publishing AG - Plusbog.dk

This open access volume offers original essays on how motherhood and mothering are represented in contemporary fiction and life writing across several national contexts. Providing a broad range of perspectives in terms of geopolitical places, thematic concerns, and theoretical and interdisciplinary approaches, it demonstrates the significance of literary narratives for understanding and critiquing motherhood and mothering as social phenomena and subjective experiences. The chapters contextualize motherhood and mothering in terms of their particular national and cultural location and analyze narratives about mothers who are firmly placed in one national context, as well as those who are in "in-between" positions due to migrant experiences. The contributions foreground and link together the themes central to the volume: embodied experience and maternal embodiment; notions of what is "normal" or natural (or not) about motherhood; maternal health and illness; mother-daughter relations; maternality and memory; and the (im)possibilities of giving voice to the mother. They raise questions about how motherhood and mothering are marked by absence and/or presence, as well as by profound ambivalences.

DKK 434.00
1

A New Gnosis - - Bog - Springer International Publishing AG - Plusbog.dk

A New Gnosis - - Bog - Springer International Publishing AG - Plusbog.dk

Superhero phenomena exploded into 20th- and 21st-century popular culture by way of the visual medium of comic books. In an increasingly secular (yet spiritual) culture that has largely renounced "the gods" (and even religion), what does the return of the superhero through our own pop cultural mythologies say to us-or even about us? This collection of essays from leading and up-and-coming scholars in the fields of comparative mythology and depth psychology considers the return of the superhero as representative of our own unique emergent modern mythology: a wildly diverse pantheon that reflects back to us our most far-reaching hopes and (im)possible (super)human desires. In placing the interpretive tools of comparative mythology and depth psychology alongside the comic book phenomenon, a super-powered palette emerges that unveils the hidden potential of modern readers'' own heightened imaginations. The essays in this anthology examine select comic book and superhero characters from the "Silver Age" 1960s through contemporary 21st-century adaptations and innovations, as readers are invited to discover and uncover what the (re)emergence of these perennial gods and goddesses have to say about our own secret super selves today.

DKK 1038.00
1

The Ethics of Killing - Christian Erk - Bog - Springer International Publishing AG - Plusbog.dk

The Ethics of Killing - Christian Erk - Bog - Springer International Publishing AG - Plusbog.dk

In this book, Christian Erk examines the ethical (im)permissibility of killing human beings in general and of selected killings in particular, namely suicide, lethal selfdefence, abortion and euthanasia, as well as organ transplantation and assisted suicide. He does so by addressing a range of important ethical questions: What does it mean to act? Of what elements is an action comprised? What is the difference between a good or evil action and a permissible or impermissible action? How can we determine whether an action is good or evil? Is there a moral duty not to kill? Is this duty held by and against all human beings or only persons? What and who is a person? What is human dignity and who has it? What is it that is actually taken when somebody is killed, i.e. what is life? And closely related to that: What and when is death? By integrating the answers to these questions into an argumentative architecture, the book offers a comprehensive exploration of one of the most fundamental questions of mankind: Under which conditions, if any, is killing human beings ethically permissible?

DKK 816.00
1

Migration in South America - - Bog - Springer International Publishing AG - Plusbog.dk

Migration in South America - - Bog - Springer International Publishing AG - Plusbog.dk

1 Introduction: Emergent Issues of South American Migrations Gioconda Herrera and Carmen Gomez Part I Emerging Mobilities and Old Exclusions 2 Extractive Economy and Mobilities? The Case of Large Copper Mining in the Antofagasta Region Carolina Stefoni, Fernanda Stang, and Pablo Rojas 3 Between Hostility and Solidarity: The Production of the Andean Region-Southern Cone Transit Migratory Corridor Soledad Álvarez Velasco 4 State and "Mixed Migrations". Migration Policies towards Haitians, Colombians and Venezuelans in Ecuador Carmen Gómez and Gioconda Herrera Part II Law and Migration Policies: From Human Rights to Border Closures 5 A Decade of Growth in Migration in Brazil (2010-2020) and the Impact of the COVID-19 Pandemic Tânia Tonhati, Leonardo Cavalcanti, and Antônio Tadeu de Oliveira 6 Contradictions and Shifts in Discourse and Application of the Refugee System in a Mixed-Migration Context: The Ecuadorian Case164 Jennifer Moya, Consuelo Sánchez Bautista, and Jeffrey D. Pugh 7 The Legality of (Im)mobility Migration, Coyoterismo, and Indigenous Justice in Southern Ecuador. Ulla D. Berg and Lucía Pérez Martínez Part III Racism and Xenophobia and Struggles over Migrant''s Rights 8 Institutional and social xenophobia towards Venezuelan migrants in the context of a racialized country: the case of Peru Cécile Blouin and Cristina María Zamora Gómez 9 When Migrant Pain Does Not Deserve Attention: Institutional Racism in Chile''s Public Health System María Emilia Tijoux Merino and Constanza Ambiado Cortés 10 Inequalities and The Social Process of Categorizing: Migrant Work in Argentina''s Garment Industry Sergio Caggiano

DKK 218.00
1

Challenging Mobilities in and to the EU during Times of Crises - - Bog - Springer International Publishing AG - Plusbog.dk

Challenging Mobilities in and to the EU during Times of Crises - - Bog - Springer International Publishing AG - Plusbog.dk

Chapter 1. Introduction: Challenging Mobilities, Greece and the EU in Times of Crises.- Part Ι: A Crisis driven Third Wave of Greek Emigration.- Chapter 2. Greece''s Emigration During the Crisis Beyond the Brain Drain.- Chapter 3. The ''Virtual Return'' Option of the Highly Educated Immigrants: The Case of Greek PhD holders.- Chapter 4. Greek State Schools in Germany and the Impact of ''New'' Migration.- Part II: Crises and Host Attitudes.- Chapter 5. Attitudes Towards Syrian Refugees During the ''Refugee Crisis'' in Greece.- Chapter 6. Cognitive Maps, Cultural Distances and National Stereotypes in Times of Crises: Comparing Greece and Hungary.- Part III: Solidarity and Claims-making under Crises.- Chapter 7. Political Claims and the so Called ''Refugee Crisis'' in the Greek Public Sphere.- Chapter 8. An Ephemeral Patriotism: The Rise and Fall of ''Solidarity to Refugees''.- Chapter 9. Claiming Cosmopolitan Citizenship: Migrants'' Protests and Border Controls.- Part IV: Mobility Reception Transitions in Times of Crises.- Chapter 10. The Making of Reception as a System. The Governance of Migrant Mobility and Transformations of Statecraft in Greece Since the Early 2000s.- Chapter 11. Governing Migrant (Im)mobility in Greece After the EU-Turkey Statement.- Chapter 12. Crisis Upon Crisis: Theoretical and Political Reflections on Greece''s Response to the ''Refugee Crisis''.- Part V: Perennial Integration Challenges during Consecutive Crises.- Chapter 13. Pathways to Integration and Deintegration: An Assessment of the Greek Immigration Policy for the Inclusion of Immigrants, Applicants and Beneficiaries of International Protection.- Chapter 14. A ''Wicked Problem'' for the Municipality of Athens. The ''Refugee Crisis'' from an Insider''s Perspective.- Chapter 15. The COVID-19 Pandemic and Refugees in Greece: A New Challenge for Healthcare Service Provision, Public Health Programmes and Policymaking.

DKK 218.00
1

Challenging Mobilities in and to the EU during Times of Crises - - Bog - Springer International Publishing AG - Plusbog.dk

Challenging Mobilities in and to the EU during Times of Crises - - Bog - Springer International Publishing AG - Plusbog.dk

Chapter 1. Introduction: Challenging Mobilities, Greece and the EU in Times of Crises.- Part Ι: A Crisis driven Third Wave of Greek Emigration.- Chapter 2. Greece''s Emigration During the Crisis Beyond the Brain Drain.- Chapter 3. The ''Virtual Return'' Option of the Highly Educated Immigrants: The Case of Greek PhD holders.- Chapter 4. Greek State Schools in Germany and the Impact of ''New'' Migration.- Part II: Crises and Host Attitudes.- Chapter 5. Attitudes Towards Syrian Refugees During the ''Refugee Crisis'' in Greece.- Chapter 6. Cognitive Maps, Cultural Distances and National Stereotypes in Times of Crises: Comparing Greece and Hungary.- Part III: Solidarity and Claims-making under Crises.- Chapter 7. Political Claims and the so Called ''Refugee Crisis'' in the Greek Public Sphere.- Chapter 8. An Ephemeral Patriotism: The Rise and Fall of ''Solidarity to Refugees''.- Chapter 9. Claiming Cosmopolitan Citizenship: Migrants'' Protests and Border Controls.- Part IV: Mobility Reception Transitions in Times of Crises.- Chapter 10. The Making of Reception as a System. The Governance of Migrant Mobility and Transformations of Statecraft in Greece Since the Early 2000s.- Chapter 11. Governing Migrant (Im)mobility in Greece After the EU-Turkey Statement.- Chapter 12. Crisis Upon Crisis: Theoretical and Political Reflections on Greece''s Response to the ''Refugee Crisis''.- Part V: Perennial Integration Challenges during Consecutive Crises.- Chapter 13. Pathways to Integration and Deintegration: An Assessment of the Greek Immigration Policy for the Inclusion of Immigrants, Applicants and Beneficiaries of International Protection.- Chapter 14. A ''Wicked Problem'' for the Municipality of Athens. The ''Refugee Crisis'' from an Insider''s Perspective.- Chapter 15. The COVID-19 Pandemic and Refugees in Greece: A New Challenge for Healthcare Service Provision, Public Health Programmes and Policymaking.

DKK 242.00
1